Agency Supervisor Training

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This supervisory skills series of classes facilitates the success of Agency CEOs, DOOs, Licensed Home Administrators, Program Directors, Front Line Supervisors, SSA managers, and other Team Leaders in their efforts to lead teams to achieve important outcomes. The classes in this series also comply with DODD requirements for Director of Operations and Licensed Home Administrators' mandatory training.

These classes guide the new or seasoned supervisor in the essential activities and mindset needed to build and guide a strong, cohesive, and mission-oriented team. These classes will point the supervisor toward utilizing practical and effective techniques for the day-to-day leading of a team. The underlying theme that permeates this series is setting the stage for employee and team success through coaching and mentoring, goal setting, addressing performance issues effectively, inter-team collaboration, and strengths-based supervision.

Agency Director of Operations (DOO) Annual Training

These online training courses comply with DODD requirements for Director of Operations and Licensed Home Administrator mandatory training and is appropriate for Agency CEOs, Program Directors, Front Line Supervisors, SSA managers, and other Team Leaders.

Please click on the name of the course to initiate a purchase.

If you are ordering courses for someone other than yourself, or multiple courses, please write to debra@ceucertificates.com
for help facilitating a group purchase. This ensures that certificates will print in the correct name.

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S010-24 -  Setting Goals that Unite the Team Toward a Common Purpose (3 hours) (2024)
Setting Goals that Unite the Team Toward a Common Purpose (3 hours) (2024)$40.00This course covers the power of a mission- focused goal-setting process that aligns the work of the agency toward common purposes. Supervisors engage their teams in a process of self- reporting, rather than supervisor-directed evaluation of goal attainment, guiding employees to higher levels of independence, self-direction, and planning. This course complies with DODD requirements for Director of Operations and Licensed Home Administrator mandatory training, and is appropriate for Agency CEOs, Program Directors, Front Line Supervisors, SSA managers, and other Team Leaders.
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    S030-24 - An Ethics Perspective: Guiding Your Team to Support Self- Determination (2hrs)(2024)
    An Ethics Perspective: Guiding Your Team to Support Self- Determination (2hrs)(2024)$25.00In this course Directors of Operations, Program Directors, frontline supervisors, and team leads in the field of disability services or those who aspire to such a role will investigate ethical considerations related to supporting the empowered and self-determined lifestyles of the people who receive support. The course guides the participant to consider real life scenarios, brainstorm solutions and evaluate themselves related to their performance in four key ethical considerations related to supporting self-determination.
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      S020-24 - Getting the Off-Track Employee Back on Track  (3 hours) (2024)
      Getting the Off-Track Employee Back on Track (3 hours) (2024)$40.00This course covers strategies to address employees who display problematic behaviors. These include active and empathetic listening/observing; clear and timely behavioral feedback; consistency in messaging and expectations; setting consequences.

      The overriding theme is supervisory professionalism while consistently mentoring and communicating with employees to avoid difficulties within the team. Complies with DODD requirements for Director of Operations and Licensed Home Administrator mandatory training and is appropriate for Agency CEOs, Program Directors, Front Line Supervisors, SSA managers, and other Team Leaders.

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